I'm trying to leverage the Content Management template from the Jira Work Management addition. Within the Content Management template it provides an issue type of "Asset". When I view an Asset issue, I'd like to see additional fields within the Context view on the right side of a ticket. Currently it only shows: Assignee, Reporter, Automation.
I'd like to be able to show additional fields such as Labels and Components. When I go to Configure the issue layout and add those fields to be shown within the "Context" area, they do not show. Expected result is I would be able to see additional labels in the "Context" area just as I'm able to configure for other Issue types within Jira.
By default you should be able to see those fields. This screenshot was made after creating project with this template (I see labels from beggining and need to add component to the screen to see it).
Just to be sure, to be able to see a field on the issue view screen you need to make sure that:
Now you should be able to see those fields.
Hi @Piotr Zadrożny _Eyzee_ thank you for the quick response! I, too, used Content Management out of the box and yet it isn't showing these additional information in the Context fields of a Issue Layout view.
I went through each of your suggestions though and am attaching screenshots at every step. Things seem to be configured properly but for some reason it still isn't showing.
It is worth noting that IF when creating an Asset ticket type within this project if I add details to the Label and Component field on ticket creation, THEN it shows in the context field. But, if I don't add data to it on ticket creation and visit the ticket after creation, I don't see those fields in Context view with the detail of "none" (like I do on other Jira projects using other templates) AND I don't see a way to edit the ticket to even add the Label or Component.
Please let me know what you might recommend next.
Hi @Piotr Zadrożny _Eyzee_ sorry to bother so quickly, but any thoughts on this? Is there anything I'm missing in the screenshots? Any other tricks I can try?
I'd like to not have to create custom ticket type with custom screens, but that might be my only shot. Let me know your thoughts!
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