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I'd like to bulk move all open issues from one project to another. I've seen the instructions for Jira Software, but I don't have a "Tools" button, and the ... button on the top right of the search page shows "no available options".
The options button (3 dots in top-right corner) does contain the Bulk Change button on Jira Cloud. This is located on the issue search page (Magnifying Glass > Advanced search for issues). Used it to move some Next-Gen issues just now to verify.
If you aren't seeing an option for Bulk Change - check the global permissions for it. You'll need to be a Site Admin for this:
^ Let us know if either of these solve the issue :)
Advanced issue search has moved; you will now find it via "Filters" on the main navigation bar, at the bottom of the drop-down list.
If you're still having issues once on the issue search page, it's also worth checking this page to see if you can troubleshoot what the error might be.
Let us know if you need any further help :)