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How can I add users to Jira Work Management?

Marianne Dalland
Marianne Dalland Aug 05, 2021

We just signed up for the Jira Work Management trial. This is listed under 'active subscriptions', but with 0 users. (In the rest of our Atlassian products we have ~150 users.

Furthermore, and maybe this is related to the above issue with 0 users, I am able to create a Business Project, but not access if after creation. I just get an error message 'you don't have the rights to this project'. Also the business project doesn't appear in the list of suggested projects when I try to create a new issue.

Any pointers are appreciated.

Thanks,

Marianne

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Marianne Dalland
Marianne Dalland Sep 16, 2021

Hi @Jeremy D,

Thanks for your input.

Yes, I'm the Jira admin, which was why it was so strange that I couldn't access the board.

But got assistance from one of the other admins, apparently there was some group permissions I had gotten wrong.

Cheers,

Marianne

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Jeremy D
Jeremy D Aug 17, 2021

Are you the Jira Admin?

Have you tried following the guide linked below?

https://support.atlassian.com/jira-work-management/docs/add-new-users/

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