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Hiding installed apps by default

Kale Bullen September 22, 2021


We are currently using several marketplace apps in our instance of JWM.

When we view tickets once created it appears to be a hit and miss if the apps we have installed are visible by default on the ticket.

I am looking for a way to "hide" them unless the button at the top is clicked to bring them into view.

Is there such a way to make this happen?

Screenshot 2021-09-23 081026.pngScreenshot 2021-09-23 080832.png

1 answer

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Clark Everson
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September 22, 2021

Hi Kale,

This is one of the downsides of apps in general, because each app will have it's own configurations and some do not allow themselves to be hidden on the project level.

I would suggest reaching out to each vendor about options as they are going to be your best resource. 




Kale Bullen September 26, 2021

I feared this might be the case :( 

I will reach out to the devs and see what they say.

Thanks for the insight. I was fairly confident that it was not a Jira issue (no pun intended) but rather a plugin issue.

Thanks, @Clark Everson !

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