Jira had problems starting up

[Smart Sistem Elektonic Co]

An unexpected error has occured during startup.: We couldn't start JIRA

An error occurred while trying to start JIRA. We can't give you any more detail right now, we suggest checking the logs for more detail and contacting our support team.
See our documentation for more information on contacting our support team and creating a support zip.

[Din · Accepted solution]

We used the REST API and Python to create an app that works the Jira tickets. It is working great to help us get around any missing workflow functionality in Jira.

[Abdoulaye Kindy Diallo]

It turns out that jelly is part of the OnDemand Restricted Functions which are not allowed at this stage (https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand).

Also, as per policy in OnDemand (https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy) environment, it is not allowed to install additional plugins. Allowed plugins are those already bundled by the developers. One of the reason for this is that these platforms are integrated environments and untested plugins can cause serious stability and security issues so I hope you will understand that we cannot install any plugins for you unless they are bundled by our developers.

[FélixE]

Jelly is unfortunately disabled in JIRA OnDemand and you cannot request for it to be enabled.

It was reported at https://studio.atlassian.com/browse/JST-1439 and closed with "Won't Fix" resolution.

More at: https://confluence.atlassian.com/x/QAIYDw

[Nic Brough -Adaptavist-]

Jelly would work, although I don't know whether it's enabled in OnDemand.

For listeners or plugins, please see https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy