Hi I am looking to use Jira Work management for workflow management of Content amends for our business.
Email to create a task
Simple work management
Email to user once complete
I have used before on filters and can work out the basics - but really struggling with the email alerts.
Anyone able to offer some consultancy (as I am not technical, so need someone to hold my hand)
Hi Andy - Welcome to the Atlassian Community!
You can use Automation for Jira to send the email for you. That will give you more flexibility in the creation of the email and what fields you want to include. Here's some information to help get you started:
There are two types of automation:
Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation
You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).
For more on using Automation For Jira see these help pages.
Jira Automation Template Library to help get you started quickly:
Hi Andy, welcome to the Community.
The Community is pretty effective at answering specific questions but not so much wit open ended ‘how to I get started’ inquiries. With that said let me see if I can offer some options to get you started.