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Gostaria que sempre que uma tarefa esteja atrasada, mande uma notificação para o responsável

Giovanna Arima
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April 14, 2023

Eu gostaria de saber como consigo fazer para que o Jira envie email de notificação para os responsáveis pela tarefa e pelo projeto, assim que ela passe a estar atrasada. É possível?

 

Caso fosse possível enviar um alerta relembrando da tarefa atrasada também, seria o ideal.

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Trudy Claspill
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April 14, 2023

Olá @Giovanna Arima ,

Bem-vindo à comunidade Atlassian!

Sim, isso é possível.

Você pode configurar um filtro que recuperará pendências em que a data de vencimento está no passado para um responsável.

assignee=currentUser() and duedate < now()


Você pode compartilhar esse filtro e pedir aos responsáveis ​​que configurem assinaturas para esse filtro. Se os responsáveis ​​forem pessoas em grupos de usuários, você poderá configurar as assinaturas a serem entregues a esses grupos de usuários, em vez de cada indivíduo ter que criar uma assinatura.

O indivíduo que recebe a saída do filtro por meio da assinatura verá a saída apenas para os problemas em que é o Responsável.

Para saber mais sobre como criar e salvar filtros e configurar assinaturas, consulte:

https://support.atlassian.com/jira-software-cloud/docs/save-your-search-as-a-filter/

https://support.atlassian.com/jira-software-cloud/docs/work-with-search-results/#Workingwithsearchresults-subscribeSubscribetosearchresults

---

Hello,

Welcome to the Atlassian community!

Yes, this is possible.

You can set up a filter that will retrieve issues where the Due Date is in the past for an Assignee.

assignee=currentUser() and duedate < now()

You can share that filter and ask the people who are Assignees to set up Subscriptions to that filter. If the Assignees are people in User Groups, you can set up the Subscriptions to be delivered to those User Groups rather than each individual having to create a subscription.

The individual receiving the filter output through the subscription will see output for only issues where they are the Assignee.

To learn more about creating and saving filters and setting up subscriptions, refer to:

https://support.atlassian.com/jira-software-cloud/docs/save-your-search-as-a-filter/

https://support.atlassian.com/jira-software-cloud/docs/work-with-search-results/#Workingwithsearchresults-subscribeSubscribetosearchresults

 

I would like that whenever a task is late, send a notification to the person in charge

I would like to know how I can make Jira send notification emails to those responsible for the task and the project, as soon as it becomes overdue. It's possible?

 

If it were possible to send an alert reminding you of the late task as well, that would be ideal.

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