Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Form submission not successful

Heidi Kruger
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 11, 2021

I created a form on Jira Work Management.  

To test it I shared the form link with myself.

I filled in all the necessary fields and clicked on the Submit button.

Result:  I get a message:  Something's gone wrong.

Steps taken to solve the problem:

I tried what is suggested in the message - i.e. Refresh the page and try again

I tried removing some of the fields from the form that I thought might be causing an issue and left only the bare minimum.

Screenshot 2021-05-11 at 11.42.22.png

 

1 answer

1 accepted

2 votes
Answer accepted
Prince Nyeche
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 11, 2021

Hi, does this happen on issue creation only or on an existing issue? Did you try the same step on a different browser?

Heidi Kruger
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 11, 2021

Hi Prince, thank you for your answer.  It seems there were required fields missing from the form.  These fields are required by the Default Issue Type Scheme which has been a frustration because you can't seem to remove this scheme from your project.

Anyway,  I added the required fields and now the submission is working.

Thanks once again

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events