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Form issues

Some users just see a blank screen when loading the form, others do not.

2 answers

0 votes
John Funk Community Leader Nov 29, 2022

Hi @Markus  - Did you ever get this solved?

Nothing that i did - it seemed to have resolved itself

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John Funk Community Leader Nov 29, 2022

Good - glad it is working for you. 

0 votes

Hello @Markus,

Thank you for reaching out to Atlassian Community!

Forms are available only for users with access to Jira and access to the project. If you share with someone that doesn’t have Create issue permission on the project, they will see a blank screen:

Who can see my project’s forms?

Forms are meant to be used within your organization, so people without access to Jira won’t be able to view them or submit anything.

For a user to be able to view and submit a form, they must have access to your Jira Work Management project and have the create issue permission in your project. Learn more about managing project permissions.

Please, confirm if they have permission on the project and if you have any other questions regarding this matter, please let us know.

Kind regards,
Angélica

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