Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Form based issues VS Manually Created issues

Is there a way to differentiate issues created via Form and issues created manually?

2 answers

1 accepted

2 votes
Answer accepted
Chase Wilson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 07, 2021

Hi @Mahima Srivastav , if you're talking about the Jira Work Management forms we append a Label called "business-form" to every issue created through the form. Cheers!

Hi Mahima,

Try searching on the field "customer request type". If this field is not empty it means that the issue was created through the portal

"Customer Request Type" is not EMPTY

I hope that helps!



Hi, this didn't work for me. Maybe because I am working on JIRA Work Management and not Service Management

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events