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Flagged ticket - Create Slack notification?

Mark Dallas July 27, 2023

Hi, 

We are using the flag function on the Jira ticket to highlight blockers. We would like for using the flag function to trigger a message in Slack. This would help us bring all blocked tickets into easy to view location. 

Has anyone used Jira/Slack in this or a similar way? 

Is there native functionality in Jira already for this? Something like a dashboard that will show all flagged (blocked) tickets? 

Thank you for your time

2 answers

1 vote
Mark Segall
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 27, 2023

Hi @Mark Dallas - You can use automation to send a slack message when an issue is flagged.  It would work something like this:

  • TRIGGER: Field Value Changed (Flagged)
  • CONDITION
    • Flagged
      Equals
      Impediment
  • ACTION: Send Slack Message

As for viewing all flagged issues... You could create a dashboard and use the Filter Results Gadget to display a simple list of all currently flagged issues using a filter based upon the following JQL:

Flagged = Impediment
0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 27, 2023

Hello, Good day. Automation rule similar to following will help.

Screenshot 2023-07-28 at 10.29.31 AM.png

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