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Error message when user tries to use "save filter" in work management projects

Dear All,


I can't find my configuration mistake and need some help.

We use Jira Work Management (JWM) in Cloud and the project is company-managed.

Our users in JWM can't save their filters for the Kanban Board. If they try, this error message occurs: 

Screenshot 2023-11-20 102404.png

As administrator, I can easily do that. The connection is stable, same set up. I impersonated the user.

My best guess is that I the permissions - either global or the permission scheme - are not configured properly. The global permisson "Share dashboards and filtes" is assigned to a users group.


Thank you in advance!

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 20, 2023

Hello, Good day. Whether this user has board admin permission ? What is the change this user is trying to perform on board ?

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