The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hello team,
Since few days i didn't receive notification on my email.
I checked the notification settings for sending email and the settings are correct.
Could you please check if something happened on my account?
Regards,
Quentin.
Hi @Quentin Lapellegerie and @gl-bpreti
I would open a support ticket with Atlassian to see if your email address has been blacklisted for some reason. And to check to be sure any emails have actually been sent.
I have the same issue and my configuration looks as if I should be receiving emails. The thing is that I never received an email from Jira, not even in the SPAM folder.
Should I create a new ticket, @Ron Levy?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Quentin Lapellegerie we've looked this over and it still might be a setup issue in the way you've set up the settings. Do you mind sharing them here?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Quentin Lapellegerie can you please confirm you're in Jira Work Management? ("business project") or are you not seeing notifications in general?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Ron Levy yes i'm in Jira Work Management. When a ticket is updated i didn't receive any notifications. Actually, i use the bell icon for check the update. Users in my organization still receive email from Jira.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Interested in learning more about Jira Work Management? Have questions you want to get answered? Join us for our upcoming live demo where we’ll take you through the essentials of Jira Work Manageme...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.