Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,459,382
Community Members
 
Community Events
176
Community Groups

Dropdown in tasks - push into email notifications

Dear community,

I am trying to pull a dropdown entry from a task into the email automation but it's unclear if I can pull the data from the task into the email. It's not a custom field per se but a dropdown I have created.

The email builder is pulling data as follows but I'm not sure how to reference the data that has been selected in this particular dropdown:

{{issue.fields}}

I renamed the dropdown "Team". 

I want my email to reference the Team as it will allow the appropriate manager to action.


2 answers

1 accepted

0 votes
Answer accepted

{{issue.fields.Department/Team.value}} is the answer.

I have the dropdown created from Jira Work Management as per the screenshot but I can't (for the life of me) work out the correct code to pull this selection into the email automation. 

I thought it might be {{issue.fields.Department/Team}}

I looked up the custom field but it doesn't show up so I guess its a field within this project that I can pull data from.. Is this possible?



Screenshot 2023-01-26 at 8.52.38.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events