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Dropdown in tasks - push into email notifications

Patrick Ohtani
Patrick Ohtani Jan 23, 2023

Dear community,

I am trying to pull a dropdown entry from a task into the email automation but it's unclear if I can pull the data from the task into the email. It's not a custom field per se but a dropdown I have created.

The email builder is pulling data as follows but I'm not sure how to reference the data that has been selected in this particular dropdown:

{{issue.fields}}

I renamed the dropdown "Team". 

I want my email to reference the Team as it will allow the appropriate manager to action.


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Patrick Ohtani
Patrick Ohtani Jan 25, 2023

{{issue.fields.Department/Team.value}} is the answer.

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Patrick Ohtani
Patrick Ohtani Jan 25, 2023

I have the dropdown created from Jira Work Management as per the screenshot but I can't (for the life of me) work out the correct code to pull this selection into the email automation. 

I thought it might be {{issue.fields.Department/Team}}

I looked up the custom field but it doesn't show up so I guess its a field within this project that I can pull data from.. Is this possible?



Screenshot 2023-01-26 at 8.52.38.png

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