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Done issue on board, makes an open issue on another board

Jacquelin Tripp
Jacquelin Tripp Sep 07, 2021

We are looking to use Jira for HR recruiting.  You guys have a nice template for that.  However what I would like to know, is if we have a candidate from the recruiting board that gets hired and accepts the offer once their issue is marked DONE on the recruiting board, could it automatically OPEN a card on the onboarding board?

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John Funk
John Funk Community Leader Sep 07, 2021

Hi Jacquelin,

Yes, you can create an automation rule that creates a new issue in the Onboarding project if you like. 

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Fabian Lim
Fabian Lim Community Leader Sep 07, 2021

Hi @Jacquelin Tripp

Yes this is possible with Jira Automation which is included in your plan. You will be creating a new ticket once the offer issue is marked as done.

Trigger: Issue transitioned to Done Status

Condition: issuetype equals to Offer

Action: Create a new issue of issue type onboarding (you can specify the fields you want to copy from the parent field)

Link on how to use automation: https://www.atlassian.com/software/jira/features/automation 

Regards

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