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Done issue on board, makes an open issue on another board

We are looking to use Jira for HR recruiting.  You guys have a nice template for that.  However what I would like to know, is if we have a candidate from the recruiting board that gets hired and accepts the offer once their issue is marked DONE on the recruiting board, could it automatically OPEN a card on the onboarding board?

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 07, 2021

Hi Jacquelin,

Yes, you can create an automation rule that creates a new issue in the Onboarding project if you like. 

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Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 07, 2021

Hi @Jacquelin Tripp

Yes this is possible with Jira Automation which is included in your plan. You will be creating a new ticket once the offer issue is marked as done.

Trigger: Issue transitioned to Done Status

Condition: issuetype equals to Offer

Action: Create a new issue of issue type onboarding (you can specify the fields you want to copy from the parent field)

Link on how to use automation: https://www.atlassian.com/software/jira/features/automation 

Regards

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