Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Does "Issue Collector" exist in Jira Work Management standard cloud solution?

Can customers (people without Jira account) send their request via a form, which then creates a request-related issue/task in our Jira Work management board automatically?
As far as I've understood this kind of form is called issue collector.


I'm testing Jira Work Management in a free demo version, as we think about implementing it in standard license in our custom ski manufactory. When I try to create an "issue collector" for our test-project as admin, I can't find the tab "issue collector" in the settings as described here: .

Thank you for your help in advance!

2 answers

1 accepted

1 vote
Answer accepted
John Funk Community Leader Sep 07, 2022

Hi Anton - Welcome to the Atlassian Community!

Take a look at this article.

You can also use Customer Portal for this


Try adding this to your Jira link -> /secure/admin/ViewGlobalCollectors!default.jspa

Thank you, this Customer Portal is a helpful view.

Only, as I was using a free version, I could not implement issue collectors on that page. In standard version this should work though.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Jira Work Management

CLOSED Ask Me Anything (AMA): Project management at scale with Design Lead James Rotanson

UPDATE:  It's a wrap for our first community AMA on Jira Work Management. Thanks to everyone for taking part and sharing. Feel free to keep the discussion going! Share your questions now Hi...

999 views 18 11
View question

Atlassian Community Events