Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Does "Issue Collector" exist in Jira Work Management standard cloud solution?

Anton Faller September 6, 2022
Can customers (people without Jira account) send their request via a form, which then creates a request-related issue/task in our Jira Work management board automatically?
As far as I've understood this kind of form is called issue collector.


I'm testing Jira Work Management in a free demo version, as we think about implementing it in standard license in our custom ski manufactory. When I try to create an "issue collector" for our test-project as admin, I can't find the tab "issue collector" in the settings as described here: .

Thank you for your help in advance!

2 answers

1 accepted

1 vote
Answer accepted
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 7, 2022

Hi Anton - Welcome to the Atlassian Community!

Take a look at this article.

0 votes
Lukasz Grobelny
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 6, 2022

You can also use Customer Portal for this


Try adding this to your Jira link -> /secure/admin/ViewGlobalCollectors!default.jspa

Anton Faller September 8, 2022

Thank you, this Customer Portal is a helpful view.

Only, as I was using a free version, I could not implement issue collectors on that page. In standard version this should work though.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events