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Can you clarify the steps on how i link fields from one project to another? I presume I set the rules on the parent project which then populates the child? I don't have admin for the parent yet but will get that soon.
To break it down more simply - I want to set automation so that it fills in a field from a jira card in supply chain project board eg. Jira ESCXXX and get it to fill out the information in Deployment project board eg. DEPXXX in the same field?
So i'd like the tracking number field to auto update when filled in by the linked supply chain ticket
I'm not a programmer or developer but I can get the relevant tech guys to do the work if I know what to do? Any assistance will be much appreciated.
You could check out the Automation Library for some ideas on how to support this use case with Automation:
Here's an example of how to automatically copy issues from one project to another:
And here's an example of how to keep fields in sync across two related issues:
You'll find Automation in Jira's project or global settings - here's a bit more info on getting started: https://www.atlassian.com/software/jira/guides/expand-jira/automation
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