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Customer field that queries Insight objects does not show in search, issues view, or list view

Michael Whitehurst
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November 10, 2021

We use insight to catalog our physical locations.  I have created a work management project (business project) for procurement and have a custom field for selecting which site from the insight DB the item is shipping to.  

The field is visible on the issue create/edit screens and works fine, but is not searchable and is not a column you an display in any of the issue views.  

If I do the same thing on a service management or software project the field is visible in search and the list view columns.  

Outside of the project context I can create a filter that works as expected, so it seems to be a limitation on the way issue displays work when viewing the project vs. a limitation on the issues themselves.  

How do I make this field behave the same in a Business Project?

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