Custom fields not available in "Copy Value From Other Field" post function

[Juan Raven]

Hello!

Am I going crazy?

Using a post function on transition, I want to copy the value of my custom field, Resolver, to the Assignee field.

I thought I used to be able to copy values from custom fields to other custom fields with a post function on a workflow transition. I'm not able to do that now. Only a few system fields are available.

Please help.

Thanks!

[Fabian Lim]

Hi @Juan Raven

You are not. You may have to purchase a plugin actually to do this for post functions. Example jsu or jmwe.

The other option is jira automation to copy the fields when a transtion is triggered.

Cheers

[John Funk]

Hey Juan,

You should have an option under Post Functions for Copy Value From Other Field. Do you not see that one?

[Jeremy D]

Jira Automation would work using smart values.

Trigger - On Transition

(Conditions if needed)

Action - Update Assignee field with custom field Resolver  - {{issue.[resolver]}}

https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/