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Custom fields not available in "Copy Value From Other Field" post function

Hello!

Am I going crazy?

Using a post function on transition, I want to copy the value of my custom field, Resolver, to the Assignee field.

I thought I used to be able to copy values from custom fields to other custom fields with a post function on a workflow transition. I'm not able to do that now. Only a few system fields are available.

Please help.

Thanks!

3 answers

2 votes
Fabian Lim Community Leader Aug 15, 2021

Hi @Juan Raven

You are not. You may have to purchase a plugin actually to do this for post functions. Example jsu or jmwe.

The other option is jira automation to copy the fields when a transtion is triggered.

Cheers

1 vote
John M Funk Community Leader Aug 20, 2021

Hey Juan,

You should have an option under Post Functions for Copy Value From Other Field. Do you not see that one?

screenshot1.png

Jira Automation would work using smart values.

Trigger - On Transition

(Conditions if needed)

Action - Update Assignee field with custom field Resolver  - {{issue.[resolver]}}

 

https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/

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