Hi, Is it possible to make a CRON Expression for a schedule that after 3 days from the creation day an email is sent every day until it change state?
thanks for your help!
Hi @Nora Marti
I would create a rule like the following:
The JQL I would use would be something like:
project = YOU_PROJECT and status = YOUR_STATUS(ES) and created < -3d
The created < -3d will make sure that it will bring you all issue that were created before "3 days ago", meaning that when the rule would run, three days will have already passed.
Of course I would suggest to try the JQL on your instance and make sure that it yield the correct results and adjust it correspondingly.
Let me know if that works for you.
I think I would create two rules. The first one would set a value of a custom field when the date hit 3 days from the created date.
Then another that would send be a Scheduled trigger that ran everyday and checked the value of the custom field and the status of the issue.