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Creating tasks and subtasks in the same Epic-triggered rule

Osama Al-Areky November 7, 2023

Hello, 

I have an epic which triggers once it transition to another status. There are conditions that check the status of the Epic. Under each condition there are two actions. The first action is to create a number of tasks. The second action is to create subtasks (child tasks) under the tasks created in the first action. 

 

The problem now is that the second action never happen. The tasks are created but their child tasks are not created. I used branching under the first action (which is the create tasks) to apply the second action on the tasks (which is the create subtasks), but this seems to not work this way. What could be the problem ?

 

Also i have a question that came to my mind while working on this; is it obligatory to have a trigger or a condition to apply an action?

 

 

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Muhammad Moazzam Hassan
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November 7, 2023

Can you share the rule screenshot for better understandings?

Osama Al-Areky November 7, 2023

Screenshot 2023-11-07 130312.png

Muhammad Moazzam Hassan
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November 7, 2023

In this rule you are creating a task inside epic then by using branch you are creating a subtaks which is inside epic as well, If you want to create subtask inside the task then after creating a task you have to use branch of Recently Created issue then create subtask in it.

Muhammad Moazzam Hassan
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 7, 2023

07-November-2023 (243).png

Osama Al-Areky November 8, 2023

Thank you it worked. I always misinterpret the description of conditions and actions. It's not straightforward for me. 

Like Muhammad Moazzam Hassan likes this

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