Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Creating role in team-managed project

Monica Panozzo May 24, 2024


is there a way to create a role in which the issue reporter can see only issues created by them?



1 answer

1 accepted

0 votes
Answer accepted
Mohamed Riza _ServiceRocket_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 24, 2024

Hi @Monica Panozzo 

To view issues in a project is a project level setting. If you only want to restrict this to certain issues in the project, then you will need to setup an issue level security inside that project, which says which which users/roles/groups can access particular issues. However, please note that issue level security is not available in team managed projects, therefore you will need to use a company managed projects. For more information on issue security:

An alternative way would be to use the Jira Service Management (JSM) product instead. In this, reporters will raise issues through a support portal. Therefore, depending on the configuration, they will only be able to view tickets raised by them. For more information on JSM:

Hope that helps. 

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 24, 2024

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events