Create a task from email not working
Andy Smith
I'm New Here 
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
1 answer
![Dave Theodore [Coyote Creek Consulting]](https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:a1f94001-e8c1-4ab0-95d3-01a204687231/254ecf19-a9ab-40df-9b8a-51a3251ea418/128 "Dave Theodore [Coyote Creek Consulting]"){kind=avatar}
Dave Theodore [Coyote Creek Consulting]
Community Leader 
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
It's not clear from your description, but if you haven't already configured a Mail Handler, you will need to do so.
By default, the Mail Handler section looks like this:
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