Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can we changed Jira Work Management Timeline settings?


I have a couple of Jira Work Management projects and each of them have a different 'description' under timeline (improvement, bug etc) is there a way to change it?

Another question in documentation I can see hierarchical view as drop-down for task and sub-tasks but in my view I can only see task, subtask, bugs one under another without any parent-child indication.

Last one: what settings determinate issue type being created from timeline view?




2 answers

2 accepted

1 vote
Answer accepted

Hello @Joanna Bajda,

Thank you for reaching out to the Atlassian Community!

On the Timeline view, the first column will show the Issue type, Issue key, and the Summary, it’s not possible to change that. I’m not sure if that’s what you meant by the description, if not, please let us know more details.

Regarding the sub-tasks, if it’s added to the issue type scheme, it should show a + sign next to the ticket to create it.

Screen Shot 2021-08-02 at 15.49.56.png

Screen Shot 2021-08-02 at 15.50.09.png

To check the scheme, please go to Project settings > Issue types and confirm if the sub-task is listed there. If not, on this very same page, click on Actions > Edit issue types and drag and drop the sub-task from the right to the left column > Save.

Another thing to check is if the sub-tasks are enabled on your site, so go to the Cog icon > Issues > Sub-tasks and confirm if it’s enabled.

What settings determinate issue type being created from timeline view?

It’s the default issue type set on the issue type scheme. Project settings > Issue types > Actions > Edit issue types > Default Issue Type.

Screen Shot 2021-08-02 at 15.58.00.png

Kind regards,

0 votes
Answer accepted
John M Funk Community Leader Sep 20, 2021

Hi @Joanna Bajda  - Just checking in on this. Were you able to try some things? 


yes it's working fine.

Like John M Funk likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Work Management

Join us for a live demo of Jira Work Management

Interested in learning more about Jira Work Management? Have questions you want to get answered? Join us for our upcoming live demo where we’ll take you through the essentials of Jira Work Manageme...

1,643 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you