Hi @Joe Nader ,
Thanks for posting and welcome to the community.
You have mentioned you are free plan and there is a limit on no. of users(i.e. 10 users, 100 executions per month, 2 GB file support, community support). Could you please check whether that has exhauster or not?
Please refer this pricing guide - https://www.atlassian.com/software/jira/work-management/.