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Can't Add Request Participants

Rita Anjo August 24, 2021

Hi,

 

I'm trying to add request participants in my task but i'm having some issues.

I already add the field, but when I click it i can't choose any participants. Always returns me this message:

image.png

Then, I click to refresh and the issue remains.

 

Can someone help me?

 

Thanks.

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 25, 2021

Hello @Rita Anjo,

Thank you for reaching out to Atlassian Community!

The Request participants is a feature available only for Jira Service Management projects.

When the field is added to Jira Work Management or Jira Software project, it’s expected that it won’t return any users of the site.

There is a feature request suggesting adding this option on all projects:

In this case, the best option is to use the Watcher field. When someone is added as a watcher, they will receive notifications of the ticket. 

Kind regards,
Angélica

Rita Anjo August 26, 2021

Hello @Angélica Luz

Thank you for your feedback.

I will follow your advice.

Regards, 

Rita Anjo

Like Angélica Luz likes this

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