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Can't Add Request Participants



I'm trying to add request participants in my task but i'm having some issues.

I already add the field, but when I click it i can't choose any participants. Always returns me this message:


Then, I click to refresh and the issue remains.


Can someone help me?



1 answer

0 votes

Hello @Rita Anjo,

Thank you for reaching out to Atlassian Community!

The Request participants is a feature available only for Jira Service Management projects.

When the field is added to Jira Work Management or Jira Software project, it’s expected that it won’t return any users of the site.

There is a feature request suggesting adding this option on all projects:

In this case, the best option is to use the Watcher field. When someone is added as a watcher, they will receive notifications of the ticket. 

Kind regards,

Hello @Angélica Luz

Thank you for your feedback.

I will follow your advice.


Rita Anjo

Like Angélica Luz likes this

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