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Can a form be configured to not use the default Issue type?

Curt Holley
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July 7, 2021

I'm trying to help a team create a form, which is all working fine except the form uses the default issue type for the project. Ultimately they want to use another issue type for the forms.

Is this possible, or on the backlog of features for JWM forms?? 

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Markus
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July 7, 2021

Hi Curt,

Unfortunately not possible as of yet. 

"Project admins can set up custom and system fields that can be used in your form for your project. The form for your project only supports the default issue type that’s listed in your project. To see these custom fields in your form, you’ll need to add the custom fields to that issue type scheme. Learn more about managing an issue type scheme." <-- Link

An FR has been raised here https://jira.atlassian.com/browse/JWMCLOUD-32

Cheers,
Mark

Chase Wilson
Atlassian Team
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July 9, 2021

Thanks @Markus ! @Curt Holley this was mentioned in the AFA thread, but this is probably the top priority change for forms on our team. Happy to chat about this more at cwilson@atlassian.com or jrotanson@atlassian.com (James is our designer exploring this use case). 

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Helen Davies
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January 19, 2024

@Chase Wilson Did this ever get resolved? The scenario I have is different in that I need three different types of forms each linking to a different type of issue but all landing in the same project / board.

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