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BigGantt error after 8.5 update

joymartin
joymartin
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June 28, 2022

Over the past couple of days, users in my organization have been getting the error ID below when trying to access BigGantt. This appears to follow the recent update to version 8.5.

Please refer to the following error id: a6f48845ad8f828548afa9fa23326d665381a83fe550816592dfd5b3e81293d0b9f5803df42ce3412a511a713678552dd7b648a86aa076658f3ab9f623038264.ffa102780199e14b8245f5373783199fab85f80cb46661f6f58da7ac164e02a9772cc1f0cc54e3e5ce1da79ce8da3dafb73b5acf2353b112d3c0e7d1c7494e9a.0b68e4f0158c08b866430119428e4f23ad9ef5f93d9f773d5bd8d7e5839ecffb7c411f5e75fcfa5b442bee130c9b3a96ae34bbdc1a0af30f9bb7de7a39eaf38a.2022-06-28T20:40:27.191Z

 

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Fabian Lim
Fabian Lim
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June 28, 2022

Hi @joymartin

Welcome to the community!

I recommend you contact their support team directly for faster support. 

Regards

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