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If I create tasks including work logs via the new create issue view, they are not saved. An error message does not appear. I can't work with the new user interface, otherwise my entire company would come to a standstill.
I wanted to create issue today. When logging into Jira I was informed about the new view https://support.atlassian.com/jira-work-management/docs/what-is-the-new-jira-issue-create-experience/. With this new issue create view I then created 20 issues. There was no message with the issue number and no error message. When I then switched to the issue overview, I found that the 20 issues could not be found. I can't find these 20 issues via the JIRA Rest Api either.
Since I'm using the Free Edition, I don't get any direct support from Atlassian. I record my time with speed. I have first deactivated the new view for the next 3 months with the hope that this setting will still be active after March 7th, 2022.
I divided the view into two tabs.
- ticket information
- Log work
In the FAQ at the link https://support.atlassian.com/jira-work-management/docs/what-is-the-new-jira-issue-create-experience/#Can-I-turn-on-or-off-the-new-Jira-issue-create-experience how to disable it for a week or 3 months. The problem occurs as soon as I enter a work log, then the ticket is not saved and no error appears.