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Automation for JWM Forms

Nabeela Pervez February 28, 2024

Hello All,

I am using JWM forms in my project to receive tasks from other teams in our jira environment. I want to automate the tasks created via JWM forms to transit to a certain status as soon as the task is created. However, in JWM automation I don't see forms field as trigger, condition or action. Can someone please suggest me how to configure this or a work around?

Kind Regards,

Nabeela

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 28, 2024

Hello @Nabeela Pervez 

Do you want this automation to run only if the issue is created by submission of a form, and not when an issue is created using the other methods for issue creation?

Is the form tied to an issue type that is not created normally through other types of issue creation methods?

 

Nabeela Pervez February 29, 2024

Helle @Trudy Claspill

I want to create this automation only for tasks created via the Form and also the form is tied to the same issue type that is used to create normal tasks on the project. 

Thank you so much for getting back to me.

Kind Regards,

Nabeela

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 1, 2024

Hello @Nabeela Pervez 

According to an answer on this post, an issue created from a JWM form gets a label "business-form" added to it. I confirmed that is still true. You can check for that value in the Labels field to determine the issue was created by a JWM form.

You can build your automation to be triggered by Issue Created, and then add a Condition to check the Labels field for "business-form".

Like Nabeela Pervez likes this
Nabeela Pervez March 4, 2024

@Trudy Claspill  Thank you so much :) 

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