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I want to automate the following:
Building subtasks per status is easy enough, as well as subtasks done --> parent task transition. But when I automate the subtasks = done --> change parent task, the subtasks for the new status don't auto-populate... only when I manually transition the status.
Obviously I'm thinking too simply, but I'm newer to Jira (a Notion gal at heart). Please help!
Hello @Leanne Przybylowski
Welcome to the Atlassian community.
In the rules you have setup for creating subtasks based on the status of the parent task changing, check the Rule Details page.
There is a box on that page you need to un-check, so that the subtask creation rules can be triggered by another rule having changed the status of the parent issue.
If my response has helped you solve your problem please consider clicking on the Accept Answer button.