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Assigning a Sub Task without opening is not working

Markus Hoffmann November 18, 2021

Hi

I have a few projects. 

Behavior in first project:

- Create Subtask

- Possibility to assign in List

In the second project i can not assign the sub task from the list. I have to open it first.

 

Is there a setting for this?

 

Second Project:

image.png

 

First Project:

image.png

1 answer

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 18, 2021

Hi Markus - Welcome to the Atlassian Community!

PLC-57 has a different icon than the standard sub-task, and there is a blue bar next to the priority. What is different about that issue? How was it created? I am able to modify the assignee for regular sub-tasks. 

Markus Hoffmann November 18, 2021

Hi

No, the icon changes when the mouse gets over it.

image.png

 

It is the same Sub task type. 

The only difference is the Project, the parent issue type and the workflow.

But i also tried the issue type and the workflow in the other project and it works there

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 18, 2021

That's very strange. Can you update it on PLC-56? Also, I don't see the green or blue bar to the left of the priority on mine. 

And if you open the sub-task itself, you are able to change the assignee? 

Markus Hoffmann November 18, 2021

Yes, i am am able to change the assignee when i open the sub task

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 18, 2021

I would submit a support ticket to Atlassian. Please post back here with the resolution.

https://support.atlassian.com/contact/#/

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