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Assignee

Julia Choi
Julia Choi Jun 13, 2022

We’re currently on the free version of Work Management but will upgrade as needed. Only some of our teammates appear on the drop-down menu under Assignees. On the other hand, all of them do appear in our software project. Please advise how to proceed. Thanks!

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John Funk
John Funk
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Jun 13, 2022

Hi Julia - Welcome to the Atlassian Community!

How many users are in your free instance? And how many do not show up in the Assignee field? 

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Julia Choi
Julia Choi Jun 13, 2022

We have 10 users but 4 aren’t showing up. 

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John Funk
John Funk
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Jun 14, 2022

Are you fully tying the name of the user in the Assignee field? 

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Julia Choi
Julia Choi Jun 15, 2022

Thanks! I used “Add People”. Any reason why someone in the team won’t get email notifications for their task assignments under Work Management?

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John Funk
John Funk
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Jun 15, 2022

Are they getting any notifications in Jira? Like if you tag them on a comment? 

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