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We’re currently on the free version of Work Management but will upgrade as needed. Only some of our teammates appear on the drop-down menu under Assignees. On the other hand, all of them do appear in our software project. Please advise how to proceed. Thanks!

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John Funk Community Leader Jun 13, 2022

Hi Julia - Welcome to the Atlassian Community!

How many users are in your free instance? And how many do not show up in the Assignee field? 

We have 10 users but 4 aren’t showing up. 

John Funk Community Leader Jun 14, 2022

Are you fully tying the name of the user in the Assignee field? 

Thanks! I used “Add People”. Any reason why someone in the team won’t get email notifications for their task assignments under Work Management?

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John Funk Community Leader Jun 15, 2022

Are they getting any notifications in Jira? Like if you tag them on a comment? 

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