Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Am I able to use a form to submit a task that covers all projects in Jira Work Management?

For the work we do, I am having to create several projects however would like to use a form that allows others to inform us of a task so that we can allocate this to a specific project. How can an overall submission form be used? Does Jira Service Management have to/can be used?


1 answer

0 votes
John Funk Community Leader Oct 22, 2021

Hi Laila - Welcome to the Atlassian Community!

You might be able to do that by adding a custom field to your form that captures a value to determine which project the new issue should be created in. 

Then add automation so that when a new issue is created on that project (the one the form is tied to) and the value of the custom field is X then clone the card into Project X, if it is Y then clone the issue into Project Y, etc. 

Here is more information on Automation for Jira if you are not familiar with it.

There are two types of automation:

  • Global: In the Free version, you get 100 executions per product, per month
  • Project: In all versions, you get unlimited executions per month

Automation Basics:

You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).

For more on using Automation For Jira see these help pages.

Jira Automation Template Library to help get you started quickly:

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Work Management

Lessons from Vilius Zigmantas’ path to Continuous Process Improvement at GeoComply

  “Organizations are made of people who create and follow processes which are constantly changing and are in need to be supported and nurtured… this is the spot where I realized I can br...

1,660 views 9 18
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you