All of my attachments have disappeared

[Jim Morgan]

how do I get to see attachment in my project board again. crickets from administrator

[Trudy Claspill]

Hello @Jim Morgan 

Welcome to the community!

Can you provide a screen image and point out where you previously saw the attachments? Did you see just the filenames or did you see thumbnails?

[Jim Morgan]

the blocks with the Jira logo and the "view issue" block were formerly showing reference files for this project...I have noticed this on 3 active projects but have not checked all active projects

[Trudy Claspill]

Can you provide a screen image? I don't see one included with your response.

[Jim Morgan]

[Trudy Claspill]

If you click on those and download them, do they show the same images that are shown in the thumbnails?

[Jim Morgan]

yes...only started happening yesterday. re-started, re-logged-in etc. still the same

[Trudy Claspill]

Do other users see the same in the same issues?

I have not seen this before in Cloud.

I would recommend contacting your Jira Administrators and if they can't solve it asking them to contact Atlassian Support.