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when I have already entered "Telefonvertrag/Hauptkarte" in the field "Komponenten" , I would like to be able to subsequently add the value "Multi-Sim" without having to re-create the subtask for the already existing value again. In other words: If I subsequently add the value "Multi-Sim" to the field "Komponenten", I want to get created only this specific sub task.
How can I edit my automation to get there?
to more specify your use case:
This is just for having a clear understanding of the use case as this will affect how the automation rule could look like.
thanks for your reply!
Once again, thank you very much for your support!
Please appologize my late response 🙈
So here comes my approach: First of all i would split the requirement into 2 automation rule:
1. when issue is create
2. when value for field "Components" changes
The first rule with trigger "issue created" is built with an if/else block (see screenshot):
- if issue is created with both components --> 2 Tasks created (1 for each component)
- else if issue is created with one compoent --> create subtask for that component
- else if issue is created with other component --> create subtask for that component
2. rule: when value is added to component
Please let me know if this approach would solve your problem.