Hi, I'm completely new to Jira and want to use it for managing requests from multiple clients. I've created a custom field where I select the client from a dropdown list on the issue (task), and I'm trying to create a rule that will add the clients name to the issue summary. Is this even possible?
So, the process would be:
1. Issue created called "change opening hours on website"
2. Client "ACME Plc" selected from custom field dropdown
3. Automatically, issue summary becomes "ACME Plc - change opening hours on website"
Any help here would be really appreciated, or even suggestions of a better way I should manage work with multiple clients.
Hi there @Sean Davies
Developer from Automation here.
You should be able to achieve this by using edit issue with the help of some smart values as Chase mentioned in the other answer.
In particular here's an example rule I created with a single select dropdown I named "Single Select Field", you should be able to do something similar by putting in your field name and setting it up based on your Jira instance.
Atlassian support can also help for issues with your rules https://support.atlassian.com/
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