Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Add text to issue summary based on custom field

Hi, I'm completely new to Jira and want to use it for managing requests from multiple clients. I've created a custom field where I select the client from a dropdown list on the issue (task), and I'm trying to create a rule that will add the clients name to the issue summary. Is this even possible? 

So, the process would be:

1. Issue created called "change opening hours on website"

2. Client "ACME Plc" selected from custom field dropdown

3. Automatically, issue summary becomes "ACME Plc - change opening hours on website"

Any help here would be really appreciated, or even suggestions of a better way I should manage work with multiple clients. 

2 answers

0 votes
Yvan Martin Atlassian Team May 13, 2021

Hi there @Sean Davies


Developer from Automation here.


You should be able to achieve this by using edit issue with the help of some smart values as Chase mentioned in the other answer.

In particular here's an example rule I created with a single select dropdown I named "Single Select Field", you should be able to do something similar by putting in your field name and setting it up based on your Jira instance. 



Screen Shot 2021-05-14 at 3.37.58 pm.png

Atlassian support can also help for issues with your rules https://support.atlassian.com/

Cheers.

I am trying to do the same thing but pull the custom field value from a trigger issue.  So, the user creates an issue, and then multiple sub-tasks are created.  We want to pull the value from custom field 20300 and append it to the summary of each sub-task created.  Ideally, we will use the Custom Field ID.

So far, the syntax is not working. I tried {{triggerIssue.customfieldId.20300}} but it is not working. 

Any suggestions on the proper smart value syntax?

0 votes
Chase Wilson Atlassian Team May 10, 2021

Hi @Sean Davies , sure thing! You can dynamically populate information into fields using the values of another field. Here's more documentation on the topic.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Work Management

Lessons from Vilius Zigmantas’ path to Continuous Process Improvement at GeoComply

  “Organizations are made of people who create and follow processes which are constantly changing and are in need to be supported and nurtured… this is the spot where I realized I can br...

1,695 views 9 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you