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Accounts from Servicedesk

Valérie Gerelings
Valérie Gerelings Nov 15, 2023

I am experiencing an issue when a client account is made in the Servicedesk.
Once I search for the client email address in CRM Contacts, we are not able to change the contact details.

It mentions that those fields can not be adjusted.

Is there a possibility to make changes to these existing accounts?

Hope somebody can help!

 

 

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 21, 2023

Hello, Good day. Whether you have integrated Jira service management with Service desk ?

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