Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Accidently Created Another Domain

Joshua Hastie
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 21, 2022

Hello, I am brand new to Atlassian products. I had a domain verified and then somehow I managed to created a new domain at companyname.atlassian.net

 

Is there anyway to undo this as I actually only want to have the one domain? 

 

I have tried logging into the other person with domain admin access but the second site does not appear on her login; so I assume it is something I have accidently created with my own account. 

 

Any help would be great. Sorry in advance if this question has already been answered elsewhere.

 

Thanks

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 21, 2022

Hi @Joshua Hastie ,

welcome to the Altassian community!

Here an article that explains how to manage domains https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/

In my opinion, you need to associate all the existing user accounts to the previous domain (because your user is currently land to the new wrong domain) an then remove your wrong domain.

Hope this helps,

Fabio

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events