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In JWM, is there a permission / access type to set so that users can fill in forms, without being part of the reference project?
At the moment I have tried creating a role where the user can only create the ticket; however I saw that he cannot edit the project / ticket but he can see it.
They should have at least Browse Project permission. You can probably use the Any Logged In User permission for Create Issue permission.
Are you able to edit the Permission Scheme? Go to Project Settings > Permissions