Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

A 2-part questions pertaining to access permissions.

I have a quick 2-part question:

If we are working with a vendor who has their own Jira account (that they paid for) can they have access to our Jira ticketing system and go in and make edits?

Can people who do not have a licence still look at it (go in and view)?

1 answer

1 vote

Probably not.

A Jira licence/subscription is "the right to use the Jira system the licence/subscription applies to".

It's not "you can use any Jira in the world", the licence is for the Jira system, not a person. 

So, I suspect your vendor has their own Jira, which their users have licences to use, and you have your own Jira.  In which case, the answer is definitely "no", because the systems are licenced separately.

You can, of course, add your vendors to your Jira, or they could add you to theirs, but that would consume another licence on the target system.

For unlicenced users, yes, if the system admins open up the system to "anonymous access", then it is possible to expose the issues to the world - you don't need to log in to see anonymously accessible projects.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Work Management

Lessons from Vilius Zigmantas’ path to Continuous Process Improvement at GeoComply

  “Organizations are made of people who create and follow processes which are constantly changing and are in need to be supported and nurtured… this is the spot where I realized I can br...

1,709 views 9 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you