Set default value and hide fields in forms - Business project

[SheshaChandra]

Hi, 

I have created a  Jira work management project and I'm using forms. I have created 4 different forms and I want to know which form was used to create the tickets. 

So, I thought of creating a field which will be hidden and will have a default value. But I cannot find a way to hide a field or set default value for a field.

Can anyone help on this ? Is there a way to know which form was used to create a ticket ? 

Thanks in advance. 

[John Funk]

Hi Shesha,

Unfortunately, that is not possible right now. There is an open feature request for that, so please vote and follow. 

https://jira.atlassian.com/browse/FORMDC-60

[SheshaChandra]

Hi John, 

Thanks for sharing the ticket. 

Do you know if there is a way to know which form was used to create the ticket ? 

For ex., I have created 3 forms.. formA, formB and formC.. All 3 forms map to same issue type. Once a ticket is created, I want to know which form was used to create the ticket.

Thanks in advance.
Shesha Chandra

[John Funk]

If you go into the ticket, you should be able to see the form. 

[Aaron.Larson]

This one sentence is a game changer for using forms.  I've found that a ticket created from a form takes on two labels automatically:  "form" and "form-####" where #### is equal to the unique ID of the form which can be found by navigating the Form's edit/authoring page and viewing the URL. 

https://[YOUR COMPANY INSTANCE HERE].atlassian.net/jira/software/c/projects/[YOUR PROJECT KEY]/form/1028?from=directory

This is easily utilized in an automation from an "issue created trigger" with a "if label contains" and then input the "form-####" label value.

Works like a charm!