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Bring non-technical teams to Jira with Jira Work Management

Matthew Canham
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 30, 2023

Hello Atlassian Community,

Jira has long been known for its powerful workflow tooling, deep level of permission control, and flexibility to work the way you do. With Jira Work Management, we’ve introduced a range of new features to make Jira accessible to all teams. Today I want to take you through some of the features and improvements that are resonating most with our users and are supporting admins in consolidating their toolset and bringing all users onto the Jira platform.

Templates and importers

Getting started is often the hardest step. In Jira Work Management we have dozens of templates to help you get up and running quickly. Whether you’re looking for a project to manage your marketing content calendar or your procurement process, we’ve got you covered. Recently, we added to our collection with three new templates designed specifically for non-profit organizations.

1. Template Gallery.png

We’re also making it easier to move your data with easy-to-use importers that allow for importing from CSV or directly from other tools. Today we support importing from Trello and Asana with more importers coming soon.

2. Importer.png

Project customization

Every team is unique. Whether it's a unique identity or a unique way or working, Jira Work Management supports teams in representing their work however they choose to do so.

It all starts with the look and feel of a project. Jira Work Management allows teams to change the look and feel with background colors, project icons, navigation images, and even swapping out the Jira logo in the nav bar. Soon we’ll be giving teams even more customization control with the ability to choose a background gradient and to upload a custom background images.

3. Background color picker.png

But it’s not all visual. We know that different teams work in different ways and with Jira Work Management it’s easier than ever to customize a project to your specific ways of working. Directly from the board view, project admins are able to add, rename, and delete columns which in the background are powered by Jira’s powerful workflow editor. Users can now customize how they view their work, whether it’s by status, category, assignee, or priority. Categories can be assigned colors to help users set up a visual project that’s easier to scan.

4. Colorful categories.png

New views

Users love the flexibility that Jira Work Management gives them to view their work in flexible ways. List view is amongst the most popular, giving users a spreadsheet-like experience for managing their work. With full support for keyboard navigation and the ability to quickly save and recall filters many users make the list view their default.

5. List view.png

We also see a lot of teams using the calendar view to help plan and deliver work on time. The calendar view allows teams to keep an eye on future due dates and plan backward to make sure they don’t miss deadlines. What’s more, the calendar view can also be connected to Jira Software, allowing all teams to visualize and plan for upcoming releases. This way, there are no surprises when the dev team pushes code to production that other teams weren’t ready for.

6. Shared release dates.png

Work intake with Forms

Teams need the ability to easily intake work from others in their organization. Forms allow you to collect information and capture work from other teams or stakeholders. Create different types of forms to receive different types of work from your stakeholders. Users tell us they love being able to share a URL to a form that, when filled out, will automatically add tasks into their project.

7. Forms.png

Jira Work Management gives all teams a place in Jira. If you have any questions or have other tips that you’d like to share with the community about moving teams onto Jira Work Management, please feel free to leave a comment below.



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