why does there's a change in the text of an custom field? how to resolve it

[phalgun_reddy]

The context of the custom field after a ticket is created is changing to text mode 
kindly help

[Fabio Racobaldo [Herzum] · Accepted solution]

Hi @phalgun_reddy  and welcome,

please take a look to the field renderer at Field Configuration level for your project (https://support.atlassian.com/jira-cloud-administration/docs/configure-renderers/). Make sure that your text field is using Wiki style renderer.

Hope this helps,

Fabio

[phalgun_reddy]

Hi @Fabio Racobaldo [Herzum] 

It worked!!!
Thank you for swift response.

Kind Regards
phalgun

[Fabio Racobaldo [Herzum]]

you're welcome @phalgun_reddy ;)