while trying to create issues from service now to Jira cloud we are facing this error.

vijay March 6, 2024

while trying to create issues from service now to Jira cloud we are facing this error.

Could not create jira issue. Error message:{"errorMessages":["No operation with name 'set' found. Valid operations are: ADD,SET,REMOVE,EDIT,COPY"],"errors":{}}

This is the JSon we are using..

{
  "fields": {
"project": {
      "key": "${project_key}"
    },
    "issuetype": {
      "name": "Bug Customer"
    },
"summary": "${summary}",
    "components": [
      {
        "name": "${Component}"
      }
    ],
    "description": {
      "content": [
        {
          "content": [
            {
              "text": "${description}",
              "type": "text"
            }
          ],
          "type": "paragraph"
        }
      ],
      "type": "doc",
      "version": 1
    },
"customfield_10636": {
      "id": "${Environment}"
    },
    "versions": [
      {
        "id": "${version}"
      }
    ],
    "priority": {
      "id": "${Sapiens_Priority}"
    },
    "customfield_10678": {
      "id": "${sn_sys_id}"
    },
"customfield_10693": {
      "id": "${Customer_PR_CR}"
    },
"customfield_10731": {
      "id": "${Customer_Severity}"
    },
"customfield_10635": {"value": "'||["IDIT"]||'", "child": { "value": "'||["Cross domain - Reinsurance"]||'"},
"customfield_10734": {
      "id": "${detected_In_Prod}"
    },
"customfield_10632": {
      "id": "${project_phase}"
    },
"customfield_10631":"20325"
}
}

 

 

 

 

 

 

Please check and let us know what wrong we are doing.. 

1 answer

0 votes
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April 2, 2024

I got the same error. In my case the component name was incorrect. (Case difference)

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