when access jira software, get error Internal Error when evaluating external user security policy

Raj Comnet February 20, 2024

suddenly 20 mins ago my team unable to login to jira

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Kishan Sharma
Community Leader
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February 20, 2024

Hi @Raj Comnet 

Between 2:30 UTC to 4:26 UTC, multiple atlassian products experienced increased authentication errors for Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Bitbucket. The issue has been resolved now and the service is operating normally. You can refer more details here - Jira Software Status - Increased authentication errors across multiple products (atlassian.com)

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