unable to schedule an automation which involves custom fields

[Mona Aghamirsalim]

I have used 2 slightly different ways to schedule an automation. There is a "Move back to Backlog Date" I have created. For issues that are in Pending requirements and that "Move back to Backlog Date" is before tomorrow (or equal to today). the issue must be moved back log. I do not know why I am getting an error. Both ways get same error. 

[Trudy P Claspill · Accepted solution]

Hello @Mona Aghamirsalim 

After the trigger you have a step that is trying to check if issues match a condition. But at that point in the rule execution you have not specified the issues to operate against.

The "If: all match" is not selecting the issues to operate against. It is determining if the issues previously selected match the conditions you specified.

You need to use the JQL option in the Schedule trigger to select the issues against which you want to operate. Then you don't need the "If: all match" step at all.

[Mona Aghamirsalim]

Thank you. it worked <3 

[Trudy P Claspill]

Great!

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