should operator '=' be supported by the 'sprint' field?

[Rebecca Jaynes]

in help docs, "=" is supported for the "sprint" field and yesterday my custom filter worked but today I'm getting the error message that The operator '=' is not supported by the 'sprint' field.

How should this query be re-written:

project = INTERNAL AND sprint = 1586 AND "Promoted to UAT[Checkboxes]" is EMPTY AND status = "Pass QA"

Here is the Jira help doc which leads me to believe that I shouldn't be having this issue:

https://support.atlassian.com/jira-service-management-cloud/docs/advanced-search-reference-jql-fields/

[Rebecca Jaynes · Accepted solution]

I figured it out ...I went to another list view of items that is provided by Jira OOTB and includes the Sprint column. I clicked on the Sprint column in order to ORDER BY that column to see what Jira would automatically add to the query bar. Apparently, I needed to use cf[10010] ...which I guess is some sort of alias for "sprint"

[Trudy Claspill]

I am using JIRA Cloud also, and the "=" operator is still working for me with the sprint field in JQL searches.

Try simply re-typing that part of your filter. After entering "sprint" the intellisense for JQL should show you the supported operators.

[Rebecca Jaynes]

Appreciate the response however, I've tried re-writing the query few times with no luck. It was working this morning and there had been no changes to the filter since.

Also, "sprint" is no longer an option to select in intellisense when I type the word "sprint" ...I'm not experiencing that with any other fields and "sprint is not a name which can be edited since it is a Jira-created field.

[Trudy Claspill]

Is Sprint still showing up in your list of Custom Fields?

Also, is the JIRA Software product still enabled for your instance, and do you have access to it? The agile features, including the Sprint field, are part of JIRA Software. If that product is not enabled in your instance or you no longer have access to it, that could explain your inability to access the Sprint field. I would think that would also block your access to Agile boards.