rapid board is empty


just started using the cloud based Jira with Agile addition.

I create a new rapid board (based on a existing project, or existing filter).

This opens a new board with PLAN | WORK | REPORT tabs.

i can see all the issues in PLAN but nothing in WORK tab.

i've googled around, and seems like it has something to do with "sprint" ? but the solutions such as this one don't seem to apply to me.. because i don't see "Field configurations" anywhere. perhaps this is a older or standalone version fix. I've already spent an hour clicking around to figure out why this board is empty and so far no luck.

2 answers

1 accepted

0 votes
Answer accepted

Did you start the sprint on your plan board. Active sprints are populated on the work mode.


is that the only way to use the quick board? i was hoping to just include all the issues from a fix version .. and any new issues that are added to that fix version

No, as I said, the point of the work tab is that it includes ONLY the stuff pulled into the current sprint.

You could try a Kanban board instead though.

If you want jira agile to monitor work in progress, then i suggest that you use kanban boards instead of scrum boards.

Differences between the two and how to set things up are mentioned in the URL


got it.. is it possible to creat a rapid style board based on a fix version?

my main goal is to have new issues for that fix appear without having to add them separately to a sprint.

Yes, just create a kanban board and give the JQL, fix Version=xxx as your input to the kanban board.

0 votes

I assume it's a scrum type rapid board?

You'll need to start a sprint to see things in the work tab if that is the case. Work tab really does mean stuff you should be working on in the current sprint.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 26, 2019 in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

656 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you