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"move to sprint" field is inactive in planning poker

LusineTerteryan
LusineTerteryan Sep 28, 2023

I want to move the estimated issue (via Planning Poker game) to the other "Fake" sprint - ex Groomed
but the filed is not clickable any more.
Can someone help with this?
I used to set previously 

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Valerie Knapp
Valerie Knapp
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Sep 28, 2023

Hi @LusineTerteryan , thanks for your question. Planning Poker is an app, right? If it is this one, Planning Poker ® | Atlassian Marketplace. Please contact the vendor, who should be able to help you fix the issue.

Thanks

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LusineTerteryan
LusineTerteryan Oct 05, 2023

Thanks @Valerie Knapp for the heads up.
But the thing is that I couldn't find any answer in there.
Anyways thanks for answering)

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Courtney Eiland _Appfire_
Courtney Eiland _Appfire_ Oct 05, 2023

@LusineTerteryan I'm sorry this has been happening. Are you able to reach out to our support team with the details you've provided above (and the hosting method you're using) so we can work on this for you right away? 

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LusineTerteryan
LusineTerteryan Oct 06, 2023

Not yet, but will try. Thanks a lot)

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